Our Terms & Conditions
Welcome to Cedis Hub (www.cedishub.com).
These Terms and Conditions govern your use of our website, services, and platform. By accessing or using Cedis Hub, you agree to comply with these terms. If you do not agree, please refrain from using our services.
1. Introduction
Cedis Hub is a multivendor eCommerce platform operating in Ghana that allows vendors to list products and services for sale while integrating an affiliate marketing program to promote products. This agreement outlines the rules and responsibilities for buyers, vendors, and affiliates using our platform.
2. Definitions
• "Cedis Hub" refers to our platform, website, and services.
• "User" refers to any visitor, vendor, buyer, or affiliate using the website.
• "Vendor" refers to businesses or individuals selling products or services on Cedis Hub.
• "Affiliate" refers to individuals or entities participating in the affiliate program.
• "Buyer" refers to individuals or entities purchasing goods or services on the platform.
3. User Registration and Accounts
• Users must provide accurate and complete information during registration.
• Vendors and affiliates must be at least 18 years old.
• Users are responsible for maintaining the confidentiality of their account credentials.
• Cedis Hub reserves the right to suspend or terminate accounts for fraudulent activities or violations of our terms.
4. Vendor Terms
• Vendors must ensure that all listed products and services comply with Ghanaian laws and Cedis Hub policies.
• Vendors are responsible for product quality, delivery, and customer service.
• Cedis Hub reserves the right to remove any listing that violates our policies or applicable laws.
• Payments to vendors will be processed according to our Vendor Payment Policy, with applicable commissions deducted where necessary.
5. Affiliate Program
• Affiliates can earn commissions by promoting listed products using unique affiliate links.
• Commissions are paid based on successful and confirmed sales.
• Affiliates must not use misleading marketing tactics or violate advertising regulations.
• Cedis Hub reserves the right to withhold commissions from fraudulent or policy-violating referrals.
6. Buyer Terms
• Buyers must ensure the accuracy of order details before completing a purchase.
• All sales are subject to the refund and return policies outlined by vendors.
• Buyers must not engage in fraudulent chargebacks or disputes.
7. Payments and Transactions
• Payments for products and services are processed through secure third-party payment gateways.
• Cedis Hub is not responsible for payment failures due to technical issues beyond our control.
• Vendors and affiliates must comply with all payment processing guidelines provided by Cedis Hub.
8. Prohibited Activities
Users must not:
• List illegal, counterfeit, or prohibited goods/services.
• Engage in fraudulent transactions or money laundering.
• Use the platform for spam, hacking, or unauthorized data collection.
• Post misleading, defamatory, or harmful content.
9. Intellectual Property
• All content, trademarks, logos, and materials on Cedis Hub belong to their respective owners.
• Users must not copy, distribute, or reproduce platform content without permission.
10. Limitation of Liability
• Cedis Hub is not liable for losses, damages, or disputes arising from vendor-buyer transactions.
• We do not guarantee uninterrupted access to the platform.
• Users agree to indemnify Cedis Hub from any claims resulting from misuse of the platform.
11. Termination and Suspension
• Cedis Hub reserves the right to terminate or suspend accounts violating our terms.
• Vendors and affiliates may have earnings withheld if found in breach of these terms.
12. Amendments and Updates
• Cedis Hub may update these Terms and Conditions at any time.
• Users will be notified of significant changes via email or platform notifications.
13. Governing Law
• These terms are governed by the laws of Ghana.
• Disputes shall be resolved through mediation before pursuing legal action.
14. Contact Information
For questions or concerns regarding these Terms and Conditions, please contact us at:
• Email: support@cedishub.com
By using Cedis Hub, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.